About the Service

East Cambs Connect is  new bookable, flexible, door to door, mini bus service for EVERYONE living, working and visiting East Cambridgeshire who can’t access scheduled bus services to where they want to go – which started on Monday 3 April 2017.

The service is managed by Cambridgeshire County Council who has contracted ESACT to run the service Monday to Friday from 7am to 7pm. The telephone booking line has been available from Monday 20 March – Monday to Friday from 9am to 1pm.

You need to book at least a day in advance. Tel No. 01353 612699 email: total.transport@cambridgeshire.gov.uk

Cost per single journey £4 for adults £2 for children. If you show your concessionary bus pass the cost for a single journey  is £2.

Please be aware that you may not be taken directly to you destination – like a normal taxi service. Passengers may be picked up and dropped off along route. Some passengers may have disabilities and take longer to alight and disembark. You will be picked up and dropped off at appropriately your requested time. If you have a specific appointment, please allow extra time, in case of any delays on route.

Currently, the mini-buses don’t have a distinctive “East Cambs Connect” livery, so you will need to look out for an ESACT bus like this:

Please note: the service is likely to be busy around 07:00-09:00 hrs in the morning and between 15:00-17:00 hrs during the afternoon.

Download a leaflet about the service